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There are 3 simple steps after your order has been made:


1. If your order has been shipped to a Funeral Director, we'll give them a call

We understand organising a funeral can be stressful. To help process your order smoothly, your personal representative will call your Funeral Directors to confirm your orders details.


2. We'll confirm a delivery date with you

We'll send you an email to let you know when your purchase will be arriving.


3. We'll contact you to make sure everything is as you expected

After your order has been delivered, we'll give you a courtesy call to make sure you're happy with our service.