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FAQ

The Basics

Delivery

How long does it take to deliver a coffin?

Do you deliver to Funeral Directors?

Do you deliver to home addresses?

What's the cost of delivery?

Can you deliver a coffin the next working day?

Can you deliver a coffin on a Saturday?

Making An Order

What happens after I make an order?

Are nameplates supplied with coffins?

Can you engrave my nameplate?

Do I need to contact my Funeral Director to let them know I’ve ordered from Willow?

Finding a Funeral Director

Do I Have to Buy a Coffin From a Funeral Director?

Returns

Returns Policy

About Willow

Changing the funeral industry for the better

Why did you start Willow?

Were you really in the Guardian?

Where are you based?

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